PRIVACY POLICY

At EKANGA, your privacy is our priority. This Privacy Policy outlines the types of personal information we collect and how we use, protect, and share this information.

1. Information We Collect

We collect the following types of information when you interact with our website, products, and services:

Personal Information: Name, email address, phone number, shipping address, payment details, and any other information you provide.
Non-Personal Information: Browser type, device type, IP address, and usage data such as browsing behavior, page views, etc.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders and deliver products to you.
To provide customer support and respond to your inquiries.
To personalize your experience and improve our services.
To send promotional materials, newsletters, and updates (only if you opt-in).
To process refunds and returns as per our return policy.

3. How We Protect Your Information

We take security seriously and implement appropriate measures to protect your personal information. This includes:

Secure socket layer (SSL) encryption for transactions.
Regular updates to our security systems to safeguard against unauthorized access.

4. Sharing Your Information

We may share your information in the following circumstances:

With service providers: We work with third-party providers (e.g., payment processors, shipping companies) to fulfill your orders. These partners are required to protect your information and use it only for the purposes of providing services to EKANGA.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes.

5. Cookies

We use cookies to improve your experience on our website. Cookies help us remember your preferences and enhance site functionality. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your personal information, subject to legal obligations.
Opt-out of receiving promotional communications at any time by following the unsubscribe instructions in emails.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review the policy periodically for any updates.

8. Ekanga is the entity of Ekanga trust

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: official.ekanga@gmail.com
Phone: 9244637591